Dr. Argüden initiated the National Quality Movement in Türkiye in 1998 while he served as the Chairman of the Turkish Quality Association (KalDer). Turkish National Quality Congress became the top European Quality Conference both in terms of number of participants as well as with its agenda setting themes. By 2005, Türkiye became the leading country to host the largest number of European Quality Awards.
National Quality Movement extended the implementation of the EFQM Excellence Model to all walks of life, from industry to service sectors; from large institutions to very small organizations; from private sector to public sector, and even the NGOs.
National Quality Movement
The Movement has been instrumental in encouraging and leading many governmental institutions such as Ministry of Labour and Social Security, Ministry of Education as well as many Turkish conglomerates to implementation of EFQM Excellence Model.
Automotive industry became the top exporting industry of the country with its quality processes. KalDer was recognized as the Institution of the Year.
Within National Quality Movement, more than 100,000 people have been trained directly or through the “train the trainer” programs. Local Quality Days were organized in order to deploy the National Quality Movement country wide. They create an occasion bringing together local entrepreneurs, managers from the public sector, institutions of education and quality volunteers. In the framework of the Local Quality Days, the organizations that have successful practices make presentations in which they share their experiences and promote the National Quality Movement.
Award Category for NGOs has been established for the first time in the World to promote utilization of good governance principles in the civil society.
National Quality Congress
National Quality Awards
Quality Fairs
European Foundation for Quality Management – EFQM
National Quality Movement aimed to improve the management effectiveness of private, public, and civil society institutions throughout Türkiye by promoting TQM philosophy. The National Quality Movement is one of the most effective national programs to extend the use of the European Foundation for Quality Management’s Excellence model and could provide an interesting example for other countries as well.
By 2005, Türkiye became the leading country to host the largest number of European Quality Awards.
ARGE Consulting, Pioneer in Quality
ARGE helped numerous organizations win Turkish and European Quality Awards and contributed to establishing an innovative NGO Quality Award Scheme and case studies to help NGOs prepare for the award.
ARGE has been instrumental in establishing an education program and developing content for Civil Society Management Certificate Program, undertaken by one of the leading Turkish Universities, Bosphorus University.
ARGE Consulting adopted the policy of asking all its managers to become EFQM Excellence Model Assessors to be a role model. ARGE partners provided voluntary services to KalDer & EFQM Award Schemes as Assessor and Lead Assessor for many years.
ARGE Consulting became the first management consulting firm in the world to be recognized as a Knowledge and Training Partner by both EFQM and IIRC (International Integrated Reporting Council).
ARGE’s clients consistently win Turkish and European Quality Awards!
From KalDer’s Official Publication “Önce Kalite”
